Frequently asked questions

FAQ

Do you use any ingredients derived from animals?

Products formulated without animal derived ingredients are noted in the product description. If you have advanced concerns, we recommend consult from a physician.

Which products are gluten free?

Skin Script products are formulated without gluten derivatives. We recommend reviewing the formula composition with your physician for additional guidance

Which products are safe for prescription retinoids or Accutane users?

Products containing no added acids, glycolic, lactic, salicylic, mandelic, or retinol are considered safe for prescription retinoid or Accutane users. We recommend that clients using prescription retinoids including Retin-A discontinue use 5-7 days prior to treatment.  Accutane users must stop using Accutane at least 6 months to one year prior to treatments, doctors’ clearance is highly recommended.

Which products are safe for pregnant or breast-feeding women?

Products that do not contain an AHA (such as lactic or glycolic), a BHA (like salicylic), TCA, or retinoids are considered pregnancy friendly. For pregnancy friendly products, check out our products formulated without acids or retinoids

Why are my Vitamin C Serum/Lemon Zest Enzyme/Peptide Eye Serum products a different color than last time I ordered?

Due to the high citrus content in products containing Vitamin C, along with using natural based ingredients, the color of these products can vary from batch to batch. These products can oxidize faster than other products. The color can vary from a light yellow to a dark orange. When oxidized, the color will range from a dark brown to an amber color.

The shelf life of these products is approximately 3 months from the time received.

What color should my Glycolic and Retinol Pads be?

The Glycolic and Retinol Pads contain glycolic acid and retinol which give the formula its yellow color visible upon opening.

The Kojic Acid in this product is potent and highly active. While Kojic Acid does not affect the yellow color initially, over time it will darken with changes in light, pH or temperature, causing the actual pads to darken. This is normal and does not reduce the efficacy of the formula.

The seal of the product can also absorb the darkened product. Over time kojic acid will darken causing pads to darken as well. Off gassing can occur, which can be absorbed by the seal of the jar and may result in darkening or discoloration of the seal. Discoloration of the seal is normal and does not reduce efficacy of the product.

Why does my ingredient listing on the bottle not match the listing online?

Skin Script is committed to quality and innovation first. Improvements may be made to formulations that result in a composition revision.

Do you ship internationally?

We are not able to ship to addresses outside of the US, except for US military bases and US territories.